Privacy Policy

Last updated: [2025-08-18]

UrSpot (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect the information of both customers and service providers when using our platform.

1. Information We Collect

We may collect the following types of information:

From Customers:

• Name, email address, phone number

• Booking details (date, time, service type)

• Payment information (processed securely through third-party providers)

• Location data (to suggest nearby services, if enabled)

From Service Providers (Businesses):

• Business name, contact information, and service details

• Booking history and availability

• Payment and billing details

Automatically Collected:

• Device and browser information

• Log data such as IP address, access time, and pages visited

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process bookings and payments securely

• Communicate confirmations, reminders, and updates

• Connect customers with service providers

• Improve our services, features, and user experience

• Provide customer support

• Comply with legal and regulatory requirements

3. Sharing of Information

We may share information only in the following cases:

• With Service Providers: Customer contact and booking details are shared with the provider you book.

• With Payment Partners: To process secure transactions.

• With Third-Party Services: For analytics, fraud prevention, and security.

• Legal Obligations: If required by law, regulation, or court order.

We do not sell your personal data to third parties.

4. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze usage. You can manage cookie settings through your browser.

5. Data Security

We implement industry-standard security measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing communications

• Close your account at any time

To exercise your rights, contact us at [support@urspot.us].

7. Data Retention

We retain personal data only as long as necessary to provide our services or comply with legal obligations.

8. Third-Party Links

UrSpot may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with the revised date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

📧 support@urspot.us
🌐 www.urspot.us